Returns & Refunds policy

You have the right to cancel your order within 7 days without giving any reason.

The deadline for canceling your order is 7 days from the date of receipt of the goods by you, or the date on which a third party (other than the carrier) designated by you takes possession of the delivered products.

In order to exercise your right to cancel, you must inform us of your decision by means of a clear statement.

Please contact us by e-mail at postmaster@aqmte.com

We will reimburse you within 7 days from the date of receipt of the returned goods. We will use the same method of payment as for your order and you will not incur any costs for this.

Conditions of Return:

In order for goods to be eligible for return, please ensure that:

The goods were purchased within the last 7 days

The goods are in their original packaging

The following goods cannot be returned:

Goods supplied to your specification or explicitly personalized.

The goods supplied are by their nature unsuitable for return, e.g. rapidly deteriorating or expired goods.

The supply of goods which are not suitable for return for health protection or hygiene reasons and which have not been sealed after delivery.

The supply of goods which by their nature are inseparably mixed with other items after delivery.

We reserve the right to refuse the return of any goods that do not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to us.

We are not responsible for goods damaged or lost during the return process. We therefore recommend that you provide an insured and traceable mail service. We are unable to issue refunds without physically receiving the goods or receiving proof of return.

Contact Us

If you have any questions about our return and refund policy, Please contact us by e-mail at postmaster@aqmte.com